Delivery

GIFT-WRAPPING

All orders for full-priced items that are equal to or over £250 will be beauifully gift-wrapped in tissue and packaged in our custom Lily and Lionel Tote Bag.

FREE UK STANDARD DELIVERY OVER £100 

Please note - orders £100 and under will be charged £4.95 for UK standard delivery.

We deliver all UK orders using DPD. This is a signed for delivery service that we trust to deliver your order to you as soon as possible. If you place your order with us before 12pm, DPD aims to deliver it to you the next day. Please note that if you are shipping to the Highlands, British Isles or Northern Island, delivery will take 2 working days.

A tracking number for your order will be included with your delivery confirmation email; this can be used to track the progress of your delivery. If no one is available to sign for delivery, your order will be returned to your local delivery office for collection or redelivery.  

EUROPEAN DELIVERY €20

European delivery costs €20 per order and can take up to a week to arrive. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.

 

US / CANADA DELIVERY $30

Delivery in the US and Canada costs $30 per order and can take up to 10 days to arrive. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.

 

REST OF THE WORLD DELIVERY $40

We ship orders to most addresses outside Europe, USA and Canada, which costs $40 per order and can take up to 10 days to arrive. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.

AUSTRALASIA AUD $50

Shipping for orders to Australia and New Zealand costs AUD $50 per order and can take up to 10 days to arrive. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.

SALE ITEMS

Although we work to get your orders to you as quickly as possible, please note that during busy sale periods, orders may take a little longer to be dispatched. If you have any questions about your order or delivery, please contact customerservice@lilyandlionel.com.

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