Delivery

Lily and Lionel Delivery Boxes

GIFT-WRAPPING

All orders for full-priced items that are equal to or over £100 will be beauifully gift-wrapped in tissue and packaged in our custom Lily and Lionel boxes. 

UK STANDARD DELIVERY £4.95

We deliver all UK orders using ParcelForce courier services. This is a signed for delivery service that we trust to deliver your order to you as soon as possible. A tracking number for your order will be included with your delivery confirmation email; this can be used to track the progress of your delivery. If no one is available to sign for delivery, your order will be returned to your local post office for collection or redelivery.  

UK NEXT DAY DELIVERY £8.95

We also offer a next day delivery service to any address within the UK, which costs £8.95. Make sure you place your order before 2.30pm from Monday to Thursday. Any orders placed on Friday before 2.30pm will be delivered on the following Monday. We send out parcels using the ParcelForce Delivery service, which will ordinarily arrive on the next working day, although this is not a guaranteed service. You will receive a tracking number via email. If nobody is in at the specified delivery address when we attempt to drop off your parcel, it may be returned to your local sorting office where it will be held for two weeks.

EUROPEAN DELIVERY £10.00

We also offer a delivery service to any address in Europe, which costs £10 per order and can take up to a week to arrive. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.

INTERNATIONAL DELIVERY £12.00

We also ship parcels to most addresses outside Europe, which costs £12 per order and can take up to 4 days to arrive. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.

AUSTRALIA DELIVERY £20.00

We happily ship parcels to Australia, which costs £20 per order and can take up to 10 days to arrive. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.

SALE ITEMS

Although we work to get your orders to you as quickly as possible, please note that during busy sale periods, orders may take a little longer to be dispatched. If you have any questions about your order or delivery, please contact info@lilyandlionel.com.

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