Delivery

Lily and Lionel Delivery Boxes

 

GIFT-WRAPPING

All orders for full-priced items that are equal to or over £200 will be beauifully gift-wrapped in tissue and packaged in our custom Lily and Lionel boxes. 

FREE UK STANDARD DELIVERY

We deliver all UK orders using DPD. This is a signed for delivery service that we trust to deliver your order to you as soon as possible. If you place your order with us before 12pm, we can deliver it to you the next day. Please note that if you are shipping to the Highlands, British Isles or Northern Island, delivery will take 2 working days.

A tracking number for your order will be included with your delivery confirmation email; this can be used to track the progress of your delivery. If no one is available to sign for delivery, your order will be returned to your local post office for collection or redelivery.  

EUROPEAN DELIVERY £10.00

We also offer a delivery service to any address in Europe, which costs £10 per order and can take up to a week to arrive. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.

INTERNATIONAL DELIVERY £12.00

We also ship parcels to most addresses outside Europe, which costs £12 per order and can take up to 4 days to arrive. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.

AUSTRALIA DELIVERY £20.00

We happily ship parcels to Australia, which costs £20 per order and can take up to 10 days to arrive. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.

SALE ITEMS

Although we work to get your orders to you as quickly as possible, please note that during busy sale periods, orders may take a little longer to be dispatched. If you have any questions about your order or delivery, please contact info@lilyandlionel.com.

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