Customer Reviews

What People are Saying (206 reviews)

Date Rating Review Our Response
06-Oct-2017 Service: Product: Very prompt
05-Oct-2017 Service: Product: Was originally informed it would be 1 day delivery and this did not happen. Still waiting on item.
05-Oct-2017 Service: Product: Get better delivery still not received!-
04-Oct-2017 Service: Product: Lovely shirt, speedy delivery - thank you
29-Sep-2017 Service: Product: Excellent I ordered over the phone and the girl was very helpful.I spoke also to Alice the owner of lily and Lionel and she was great at sorting out the scarf I wanted.i have dealt with them before and will again
28-Sep-2017 Service: Product: My telephone order was dealt with very courteously and efficiently. I received my order, very nicely packed and within two days. Yes, I would recommend them to others.
27-Sep-2017 Service: Product: I love Lily and Lionel and buy all my scarves from there. The quality is unbeatable as is the Customer service. I have scarves from when they first opened and they are still beautiful
27-Sep-2017 Service: Product: A fast and efficient service.
The packaging I received my skirt in was really stylish (black bubble envelope) beautifully presented inside with tissue and ribbon .
I felt care had been taken over it.
Much appreciated.
27-Sep-2017 Service: Excellent service, personal message in the package. Ordered Saturday afternoon and arrived Tuesday lunchtime!
23-Sep-2017 Service: Product: Easy to order & good communication from L & L and the delivery people.
20-Sep-2017 Service: Product: Very helpful. Remembered I had wanted a sale scarf when a return was received. Thank you!
17-Sep-2017 Service: Product: Fantastic communication, beautiful packaging and a wonderful product. Absolutely love my new blouse!
14-Sep-2017 Service: Product: Contacted them via email with questions about sizing and fabric - they were quick to respond and very helpful with helping me work out the fit.
14-Sep-2017 Service: Product: Excellent, efficient service.
09-Sep-2017 Service: Product: My purchase arrived very quickly and very well packaged!
I love the quality of Lily and Lionel's scarves. My recent purchase
was the Leopard print shirt which feels so divine against my skin!
02-Sep-2017 Service: Product: From purchase online to delivery these items were delivered within a week from the UK to Oceania.
01-Sep-2017 Service: Product: First class service. No excess packaging. Lovely dust bag. Brilliant product
01-Sep-2017 Service: Product: Start to finish the process was seamless and efficient
27-Aug-2017 Service: Product: Very quick and courier service excellent
27-Aug-2017 Service: Muy buena calidad y las telas tienen diseños preciosos!!

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