Customer Reviews

What People are Saying (118 reviews)

Date Rating Review Our Response
17-Jan-2017 Service: Product: Excellent service. Good communication regarding order.
12-Jan-2017 Service: Product: Incredibly speedy delivery to U.S. Orders from the U.S. take longer to arrive!
09-Jan-2017 Service: Product: My customer experience was on mark. Lily and Lionel have it going on.
08-Jan-2017 Service: Product: Too much packaging - not environmentally thoughtful.
08-Jan-2017 Service: Product: Excellent service; beautiful garment.
22-Dec-2016 Service: Product: All good but colour is way less vibrant than anticipated
19-Dec-2016 Service: Product: Wrong Item sent, the scarf colour I ordered was out of stock, so mistakingly, Lily and Lionel's mistake, I was sent the same scarf but a different colour. I phoned and asked for a pre paid returns label, I was told I have to return the scarf at a cost to me and credit my account, wouldn't refund the postage. Unprofessional!!!
16-Dec-2016 Service: Product: Excellent customer service. Lovely dress
15-Dec-2016 Service: Product: Good website, easy to order and arrived the next day.
10-Dec-2016 Service: Product: Fast delivery, beautiful packaging as always. Love shopping from the website. Great shopping experience.
04-Dec-2016 Service: Product: Excellent service, I ordered next day delivery at the last minute and when I rang for confirmation, I spoke to a very helpful assistant who reassured me and gave me delivery details. The item arrived exactly as promised.
01-Dec-2016 Service: Product: Super! Service Habe meinen schönen Schal in kürzester Zeit erhalten!
30-Nov-2016 Service: As always the scarf arrived beautifully packaged. Lovely scarf, delighted.
29-Nov-2016 Service: Product: My scarves are amazing!
They look and feel beautiful to wear.
Thank you for your wonderful speedy service all the way to Australia.
24-Nov-2016 Service: Product: Arrived quickly, packaged beautifully. Stunning quality. The perfect shopping experience
12-Nov-2016 Service: Product: Fantastic online shopping. Finding what I wanted on the website was a breeze. The checkout process was simple, and the best part---the scarf arrived in no time, and it's lovely.
12-Nov-2016 Service: Beautiful scarf, fantastic service, beautifully packaged, delivered on time.
10-Nov-2016 Service: Product: Beautifully packaged and beautiful product!!! Super soft. Loved it. Will be back and recommend to friends.
10-Nov-2016 Service: Product: Love my scarf
Beautiful fine silk and delivery was as usual quick and prompt
05-Nov-2016 Service: Product: as usual beautiful scarf, excellent service

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