Customer Reviews

What People are Saying (242 reviews)

Date Rating Review Our Response
20-Apr-2018 Service: Product: Excellent service, spoke to Jenni at Lily & Lionel direct for advice re Botanical Blue scarf, I was sent photos of the scarf which was a great help. Ordered the scarf and it was delivered the next day. Amazing service. Thank You.
05-Apr-2018 Service: Product: Parcel arrived today . It’s lovely
20-Mar-2018 Service: Product: Prompt delivery and nicely wrapped clothes. I ordered the kimono but it arrived very creased.
18-Mar-2018 Service: Product: Fast and efficient
18-Mar-2018 Service: Product: Loved the delivery and order process. My order arrived the next day. Big thumbs up from me x
15-Mar-2018 Service: Product: Excellent product description. Nice packaging. Especially impressed with 1 hour delivery notification.
09-Mar-2018 Service: Product: Perfect service. I placed an order and revived it within 48 hrs. They have the most amazing but choice x I bough a beautiful beach scarf with red hearts
It was my first order and I recived 10%
Off
23-Feb-2018 Service: Product: Professional, Informative, beautifully packaged and speedy delivery......what more can I say. OOH I love my Santorini Marlowe dress!
16-Feb-2018 Service: My blouse arrived without a button on the sleeve. It looks like there was never one sewn on.
13-Feb-2018 Service: Product: the sire's UI, the patterns, the fit, fast shipping, quality of the clothes.
11-Feb-2018 Service: delivery 2 days late
04-Feb-2018 Service: Product: Beautiful products, promptly delivered. Their designs are unique and the scarves are timeless. Every time I wear one I receive compliments!
29-Jan-2018 Service: Product: Their delivery service is spot-on and the product was just as advertised.
25-Jan-2018 Service: Product: The service seems a little slow; I ordered last Saturday and it was only dispatched a day ago...I emailed them to get a link so that I could track the shipment and they have not yet replied to me
20-Jan-2018 Service: Kim is fantastic!
18-Jan-2018 Service: Product: Love your scarf designs, great quality and it came really quickly
18-Jan-2018 Service: Product: Very well packaged and the delivery service gave clear time slot and delivered when they said they would.
18-Jan-2018 Service: Product: Am longstanding customer - have loads of L&L products. Scarf came immediately - beautifully wrapped - delivered by DPD - my favourite courier as they keep you updated constantly to the last minute.
13-Jan-2018 Service: Product: Great service, prompt and scarf was nicely packaged.
13-Jan-2018 Service: Product: I bought the black Paige dress in medium and it was way too big for me but I loved it so much that I thought, **** it, and bought the white Paige in small as well which fit perfectly. (I've subsequently had the black one taken in and now it's a perfect fit too.)

Honestly, I think they are the most beautiful, flattering dresses I own and I am so happy that I'll get to wear them often.

Also, I can't believe how quickly they arrived here in South Africa - you have an exceptional sales model and you should be really proud.

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